I did not have a nice experience at this Halfords (Deepdale, Preston) with my MOT.
I was emailed a 'deal' for my MOT; half price at £27 (£54 was their original price online) so I very naïvely jumped on it. I failed the MOT and was told that the retest was half of their MOT price at £18(?). As it failed for the lights, I was told to just pop round whenever for the retest as it wouldn't take long. I came back a week later as I don't have the time to during the week and they were too busy to see it... So, I scheduled in a retest this time for a week later, after my MOT had run out. They checked it and OK'd it, then realised that it was a day past the retest limit so they had to do a full MOT for it. Which cost £30(?) and left me hanging around Deepdale for 4 hours.
Despite the reasonable excuses for everything that happened and the price fluctuations, I found the staff to be very unhelpful and their system way too rigid for a garage. There was not a nice atmosphere and the employee couldn't even look us in the eyes when we paid and took the keys.
We left feeling pretty f**ked over. I will not return and will tell everyone I know to avoid it.
6 years ago
Halfords Autocentres has a
1.9
average rating
from
822
reviews
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