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James
Re Halfords Autocentre Surbiton branch Some of the worst customer service I have ever experienced! Staff at the Autocentre generally rude and dismissive - I always try to be polite and make conversation, but am always received with dismissive staff members. I've used this Autocentre 3 times, two service and MOT's plus a brake check. All three times I am promised a call back in early afternoon but never do. The latest visit, I called 4 times over an hour with no response. On the fifth, phone is answered. However when I express my concern that they 'find nothing wrong' but I know there is, the guys gets upset that I am essentially accusing him of lying and he hangs up. I will never use Halfords Autocentre again - crappy service, average products, crappy pricing.
6 years ago
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Halfords Autocentres has a 1.9 average rating from 822 reviews

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