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Michael Wicks
I’ve only given Halfords autocentre a 1 star because there’s no option of a 0. Took my car in for a disk and pad change on all 4 wheels, when I got the car back the brakes made a noise I’d not heard before, so I took the car back on 2 seperate occasions and was told all was sorted. Still the noise was happening, so I took it to a different Halfords autocentre 2 times in which the second time they told me I needed a new caliper... so I paid an extra £163 on top of the £547 I had already paid for the brakes only for the same noise to still be persisting! I then took the car back again and was assured it would be sorted this time, got a phone call explaining that everything was “sorted” and that the brakes were now “spot on” and had been “test driven” only to pick the car up from the same spot I had left it... same mileage on the car (I took a photo before hand) and absolutely nothing touched as far as I could see! I have since taken the car to a different garage and had the issue rectified swiftly. So all in all I had a dodgy brake job and instead of using the “brakes for life policy” to replace the bad job they had done they decided to charge me for a caliper that never needed changing, completely lied to me about doing any work at all on the car the last time I took it in and we’re just plain incompetent from start to finish. Overall I feel ripped off.
6 years ago
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Halfords Autocentres has a 1.9 average rating from 822 reviews

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