Terrible service. Car booked in for tracking online with a 8:30am time slot. Upon arrival I am told it could be 2+hours as the ramp was double booked with MOT's!!!!!! Why did I get up on my day off and be at the centre for 8:10am. Was told I could come back later in the day, no good to me as I have other things to do which is why I booked the 8:30am slot 😡. Asked for a refund which the employee behind the counter said ok, After waiting for a few minutes and not much happening I asked again for the refund he said he would sort it with head office. After waiting for more time I asked again for the refund and he said head office would sort it so I took the lead and asked "when" his reply Monday. So yet again I find myself walking out of an autocentre saying never again. No tracking done and no refund.