I went in to my local Halfords branch(in Watford) to purchase two front tyres for my car. I was told by the gentleman at the front desk that the tyres are out of stock. I then asked him to order them to be fitted the following day. The time was booked for 12:30 the following day. I then rang the branch the following day to check whether the tyres have arrived, only to be told that no order was put through. A new order was then put through for same day delivery. I find it odd that I wasn’t offered the same day delivery the first time around considering I was there around 11:30am. The least you would expect is an apology for the inconvenience caused, very bad customer service. This is my first time using Halfords auto and definitely the last!!!