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Galina Green
Shockingly unprofessional services. Rugby Warwickshire autocentres Unfortunately, the service I had at Halfords autocentres in Rugby Warwickshire, it was disaster. On in December 2018 I had full service and engine check of my car, I spent £224. The only people who was under the bonnet of my car I was Halfords autocentres in Rugby. Beside in January 2018 I had changed the timing belt with them. So since January 2018 only them who looked after my car. Yesterday I find out that under the bonnet of my car is ongoing rattle when engine is on, I would not noticed, but my friend points me out on it when I opened the bonnet he find out that the air filter which attached to the engine and another part were completely loose. They was not missing screws. Today I went back to garage and they told me that they will glued it to someone things to make it from rattle as they said the bolts were missing. It obvious not very professional services. First of all they did not putting back my skrew from the car or not skrewed them properly and they eventually get lost and star make this bad rattle and now in order to proper job, they glued the parts inside of the car and when I need to do further repairs I will need to change whole lot. But when job was done with air filter pipes, start to rattle the metal part which covers the engine and protected it from hot when you touch it. As I know I was not complaining on this part of my car when I come to the garage today, that metal part was not rattling at all. It's obvious, they broken some of the skrews and make it's looks like rattle was from this part, which it wasn't. I never had such unprofessional services done on the past with other garages. It's really discussing, he left me with broken part in my car, which is now constantly rattling and hit my engine from vibrating. The manger with very calm said to me that now you have rattle noise in this part. I don't think the full service I had in December was done very good, because today I have problems after that full service on my car and want to have refund or correct all problems .
5 years ago
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Halfords Autocentres has a 1.9 average rating from 822 reviews

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