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MrP
The prices at Halfords autocentre are good. However, the service is very slow. I went to the Ilford branch and it took them almost two hours to change four tyres. There is a a lot of wasted time and staff standing around chatting and doing nothing. There is no sense of urgency to get the job as quickly as possible, especially when you have a customer waiting watching your every move. It would be good if senior management at head office looked into this across all branches. When it comes to tyres changes and puncher repair, Halfords should aim to service the customer as quickly as possible, especially as many independent tyre repair shops provide a much faster service. From my experience, even Kwik fit are quicker, I would have gone there if it was not for the better prices that Halfords had online.
5 years ago
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Halfords Autocentres has a 1.9 average rating from 822 reviews

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