Disgusting Service, mechanics are incompetent and are only good at fixing lightbulbs and changing tyres. Took a car (recommended by auto protect) in for as it was losing coolant, was called and told that they had solved the problem and repaired my thermostat housing I collected my car and 15 mins into the journey home my car seriously overheated. Halfords had now closed and so I went to them following day and they arranged a tow truck to bring my car back. They then call me and tell me they have solved the problem and for me to come and collect my vehicle. Two weeks go by and I notice oil going to my coolant I then start calling the different Halfords Autocentre closest to me and the staff being very immature were giving false name, Abz was calling himself Steve I then get told halfords Croydon would be able to resolve this issue so I then took it to them and they tell me they cant fix the issue they can only CHARGE me for a diagnosis to confirm it was the head gasket even thought it already been previously confirmed it was the head gasket by Halfords Beckenham. Small issue of losing coolant then turned into a massive issue of a head gasket failure and one of the pistons damaged which they could not even fix as they're mechanics are useless and should probably go back to college and learn another trade. Disgusting service and seriously recommend you AVOID!!!!!
5 years ago
Halfords Autocentres has a
1.9
average rating
from
822
reviews
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