Booked car into kirkintilloch glasgow branch for wheel alignment. Got a call an hour later telling me the front passenger side wheel bearing was on its way out and they wouldn't be able to do the job Guy on reception was very friendly and explained that the booking was cancelled and to phone customer service for a refund which I did. He then told me they could fix it for just over £400 which I thought was very high so took the car home and will take it to a local independent garage. Felt I was treated fairly and the staff were very helpful and informative.