Booked and paid online for a wheel alignment at Halfords Peterborough Breydon Centre email confirmation received at 4.20pm for an 8.30am appointment the next day. I arrived at 8.27 only to be told by the female receptionist/manager that she was just about to ring me as there was no MOT bay availability all day but she could book me in for another day. Requested a refund instead and she gave me the number of Customer Services to ring. At least that lady was apologetic and offered to send me a free MOT voucher when I said I would not use that branch again and she suggested I use another branch. Previously, I had made a booking online last year and the booking was only looked at when I arrived, although they did do the puncture repair within 55 minutes completed (it wasn't busy). Does seem to be little point in booking and paying online if they do not expect you! These places are just moneygrabbers, they want £90 to do an oil and filter change for my i40, when Brake Station over the back charges me £65.95! I have seen 205/60/R16 v92 tyres online for only £48.99 but I will find a different garage brand instead to make sure that my appointment is honoured! I am a taxi driver and don't like timewasting customers never mind timewasting businesses! I have previously spent a lot of money in the Halfords Stores before I ever had a discount card but even with a discount card most items are cheaper elsewhere! Will only use Halfords in an emergency in future!