Never take your car for an MOT or Service here. I was booked in for 8.30am and they said the 12pm guy dropped his car off just before me so they were going to do his first...warning sign 1...I said that’s fone as ping as I have my car back by 3.30. I said I needed my car back by 3.30pm as I had work at 4.30pm and they said this was fine. 3.30pm comes around, no contact so I rang them and a woman answered telling me my car was booked into The 4pm a lot so it hasn’t been looked at yet. I demanded to know why nobody had contacted me to tell me this and she said ‘I dunno’ I then explained to her that i was working till 8pm and they close at 6pm so my car would have to stay there over night and she said. Wasn’t allowed to leave my car there over night because they aren’t insured to have cars on the premises over night and I quite literally said ‘well tough because I have had 0 communication from you all day and I told you I needed my car by a certain time and now it’s too late for me to Make arrangements at work which I have had to get a lift from someone else to because you didn’t bother to pick up the phone, great customer service’ She hung the phone up on me. Fantastic. When they eventually rang me at 5.45pm I was told my car had failed due to a light being too dim and my tracking rod deteriorating I asked if It was okay to drive and they said ‘no it’s too dangerous’ to which I responded okay then do the work on it. Now obviously they close at 6 and if I can’t drive y car what happens to it seeing as earlier in the day I was told by someone that I couldn’t leave my car there over night. Well the mechanic said ‘no you can leave it here over night it’s fine’ more messed up communication. I told him I had work at 11am So needed my Car back at 10am latest because I have no other way of getting to work and he said ‘i’ll Try’ WELL. I got a phone call at 8.57am this morning and he said when they took my wheels off they noticed the break pads were essentially none existent and that they needed replacing as a matter of urgency. THEN WHY WAS THIS NOT SAID TO ME ON MY ORIGINAL MOT CERTIFICATE FORM? So they have added a job on which added £200 to my bill which I can’t afford and then they instantly offered me a 0% interest payment plan of £85 for 4 months.’to say I am livid is an understatement. Never in my life have I been so messed about by a garage. It’s absolutely disgusting.