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Angela
Never again. We have a very small electric car that we tow behind our American RV and it needs its MOT. Plan was drive 200 miles to Somerset to pick up the RV and car from storage and get the MOT done locally. Booked it into Bath autocentre, no problems. Several days later we got an email saying it had been cancelled, no reason why. Called them up and the sorry excuse was that the 1 guy who did MOTs (!) would no longer be in that day. No offer of an alternative. So we ditched them and rebooked with Yeovil autocentre but we specifically asked on the phone if the car would fit on their ramps, they kept us on hold while someone went and actually measured to see if it would fit because it is so narrow. Yes was the answer, so all good. Got there today and within 10 minutes we’re told it would not be possible to do the MOT because the car would not go over their pit (as it happens it was a pit not a ramp but either way it would not work) To say we have had bad service all along from Halfords is somewhat of an understatement. To be fair, the guys at the centre were nice and polite but that’s not the point... Now we have to find another garage and it won’t be a Halfords
5 years ago
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Halfords Autocentres has a 1.9 average rating from 822 reviews

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