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Frances Charlotte Gibson
AVOID AT ALL COSTS. We had £567.44 of work done on our vehicle including timing belt, a "new" battery, coolant pump and a coolant change. Firstly we was originally booked in on the 26/09 but half way through the day of it being in the garage we got a phone call to say 2 guys had phoned in sick so nothing had actually been done on our car, we left the car with them under the impression the work would be done the following day. We called the centre just before closing on the 27/09 to see if we could pick up ourcar up which we was told yes all work is now completed. So off we went. We've since had further problems with the power in our car and one of the headlights has got a fault. So trusting Halfords we returned. To be told by the site manager that when he raised the hood that the car still has an old battery in. IM SORRY WHAT... and that there is no trail of GET THIS.. any of the work being completed on our car?!?!?!?! So we've paid £500+ for work that hasn't been completed and been driving around in an unsafe car?! AVOID AT ALL COSTS. We are in touch with trading standards regarding this.
5 years ago
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Halfords Autocentres has a 1.9 average rating from 822 reviews

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