I booked to change my oil and filter, fixing next 222GW dash cam front and rear view on 20/10/19 for a slot of 4 hrs.
A guy came and changed the oil/filter but told me that he can't fix the dash cam cos next 222GW doesn't support the rear cam. I asked him why didn't they called me wen they observed that the next 222GW doesn't support the rear cam.
He told me that the office will call me back b4 Tuesday been 22/10/19.
I waited for there calls on 20th,21st until 22nd around 1300 I ranged them and told them that they are zero in customers service. The lady that picked the call apologies and asked me to rebook for it.
I rebooked for it on 26/10/19 for 2 hrs slots 1000 to 1200
On 26th,i didn't see anyone until I rang them by 12:02. They asked me to wait let them called the technicians. I waited for 15 minutes, no call from them. I ranged again, they now told me that they can fix my dash cam cos they couldn't buy the dash 322GW.
I asked them to refund me, so that I can go and fix my dash cam another place. They are telling me, that it will stay up to 3 to 5 working days b4 they can refund me. I cancel my shift that was supposed to start from 1300 to 0100 just cos of this.
THIS COMPANY IS AWFUL. DON'T USE THEM. NO GOOD COMMUNICATION BETWEEN THEM AND THE TECHNICIANS, NO GOOD COMMUNICATION BETWEEN THEM TO THERE CUSTOMERS.
I regret using them. First time am using them, they are treating me like this.
I gave them 1 star cos without any star, I can't write any comments.
I have lost the shift money and still my dash cam is not done. Who will pay me for the money lost?
5 years ago
Halfords Autocentres has a
1.9
average rating
from
822
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