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liverpoollad2019
Took my car in for an MOT, was called within an hour to collect my car and told no advisories were on it and everything was fine. My car was parked at the back of Halfords and as I walked round to get it there was a scratch the full length of the car , I went back in and got the guy in store to look at my xar and all he said was its not our car park so nothing they can do. After the manager ringing me it turns out it is their carpark but they apparently have signs up saying if they damage your car they are not liable ! who would want to leave there car there knowing that. No wonder they have been fined so much by trading standards. Maybe as a business they need to re think because their head of complaints at head office didn't seem to know what the consumer rights act was and didn't believe they have any legal obligation to pay the £1000 quoted to fix this. Avoid this place at all costs. They just damage your car the lie about it and conveniently the cameras don't work. if I was the MD I would be ashamed of being in the position with such a poor and unknowledgeable work force. I would rather let the crankies loose on my car than these jokers.
5 years ago
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Halfords Autocentres has a 1.9 average rating from 822 reviews

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