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Anonymous
I'm starting to doubt this garage now, after many years of use. Very recently bought a second hand car and have realised it has a small oil leak - nothing showing on dashboard and car drives perfectly (told a new oil sump was added upon purchase/service and that its more than likely the sealant that is causing the leak). Halfords quoted me £900 in repairs as they "think" another leak is coming from the back of the gearbox. Therefore they need to take out the gearbox and completely renew the clutch. Have spoken to the garage I bought the car from who have said it would cost no more than £300 IF they needed to do all those repairs. Halfords cost £60/hr for labour charges, which bumps up the price massively. I will try to use smaller local garages from now on as I just believe they charge a crazy amount along with trying to find any fault they can. Have been told they work on commission so obviously try and find more work if they have to, but the work is not always necessary. Also once had new windscreen wipers put on, under 12 month warrantee but I was never told this, and a year later at next MOT wipers failed and I had to pay for new ones again! I always felt they were a reputable company but have read some poor reviews about them. It's a wonder any car comes out of an MOT actually passing! Always have an extensive bill whenever I use them
4 years ago
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Halfords Autocentres has a 1.9 average rating from 822 reviews

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