I booked a free repairs check took my car to Halfords in Ipswich, the person was rude tried charging me £50 for diagnostic because car had a slight misfire I told them it’s the spark plugs or coil pack, another bloke who works there butted in and said what do u know about diagnostics, so I played dumb and said on old cars this is more then likely the problem, and they both tried making me look stupid, they tried telling me that a 16 year old car wasn’t old, even tho I took my old car there which was a newer car and they told me the car was old, and wasn’t worth repairing, and in my new car which is a year older then my last car they said that spark plugs would last about 40000 miles so it wouldn’t be the spark plugs baring in mind they never even looked at car or knew the mileage done in the car , so I said I ain’t giving them£50 for them to tell me what I told them, then 2 of there workers where so rude because I wouldn’t let them rip me off, baring in mind it was a free repairs check I booked it in for, so I followed my gut and changed spark plugs and coil pack myself after diagnosed my car myself and now car run sweet as, they would have charged me nearly £300 by the end so I changed the plugs and coil for £53 so people take this advice and always get a second look at car before you get any work done because they will rip you off if you give them a chance to, £50 for diagnostic , you can buy the tool for £20 and look fault code up on internet, I’ll never use these guy ever again and my advice to everyone who plans on using them don’t I’d rather use any other garage then them, so my advice to Halfords you need to sort ur staff out with customer service and tell them to stop ripping people off