I booked for an MOT and was contacted less than 24 hours before to be told the centre I had booked at was closing down so they had to move my booking. I then got a call from the new centre 2 hours before my new booking (and less then 24 hours before my MOT was due to expire) to be told they couldn't do the test because they didn't have a tester on site. When I asked why I was allowed to book on that day if there wasn't going to be a tester there he said to take it up with head office if I had a complaint. Thankfully Kwikfit are able to fit me in at short notice, so I'll be going there from now on.