This was my second visit in a week my first experience was excellent car was booked for MOT. Whilst their I asked about doing a tyre swap as I had purchased some alloy wheels . This was a service they do provide at very reasonable cost so I booked it in. On arrival completely different staff members so they really didn’t know what I had booked car in for so I explained. I was then advised that my car would need to be coded to the tyre pressure monitoring system. This I have never heard of and thought odd as I have changed wheels before and never had to do this. 2. Tyre fitter advised me my tyres were not run flats to which I showed him the tyre wall that showed they were. I was now very concerned that this fitter actually knew what he was doing. 3. Car now completed and I was handed the keys . I checked the wheels and found that the original grey valve caps had been changed and black put on the car was also now missing 3 nut covers. I asked for these to be located. They were and put back in car. Surely everything that came off the car should be put back on. 4.Also to my amazement I was not given the locking wheel but back I asked for it and fitter advised he had lost it, fitter then started walking up the road and said he had now found it. Looks like he had left it attached to the wheel. 5. Finally when he moved the car and parked it for he bounced it up the kerb opposite the facility . No damage done but totally unprofessional in my opinion. This experience has totally let Halfords down . Would advise some sort of customer care training for this team and also retraining in tyre fitting.