Woking Halfords. Dishonest staff. Car booked for MOT 24/8/20 at 11am. Dropped car at 8.30 and approx 9 received a call to say car failed MOT as the brakes were worn. I said MOT is at 11 and impossible they are worn as car only done 20 000M and no warning lights were on. Martin said to me the car has done 20020 miles and brakes last about 20 000m. He quotes over £400 for front brake pads and disks and said he has old brakes "in his hand they are finished" My husband rang him back to say it was not possible and he got very aggressive and eventually said he cannot speak to him as it is not his car. I rang Marin back and said I will pay for MOT fail but he is to leave my car and breaks as they are. He said "I have not touched your car" and I will leave it. When I got there half hour later he said we did not do MOT just take the car. I took my car to a garage in Guildford not mentioning the incident and my car passed MOT straight away. I then told the chap what had happened and he said my car and brakes were as clean as a whistle and there was no wear at all. if I could give this a zero star I would. Dishonest people
4 years ago
Halfords Autocentres has a
1.9
average rating
from
822
reviews
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