Booked my car in for rear brake shoes at Torquay autocentre sent car out with handbrake not working took it back to be told they would adjust it in 2 days they did it that day when I complained. Then booked car in for MOT then rang me to say they could not do it for a week because machine has broken down finally went in failed on windscreen wipers and bulbs, went in on the Monday not finished tell them to keep the car till Tuesday still not finished then complained and went in they told me it would be finished today which is the Wednesday but still not finished. 3 days to put a few small parts on the car.