Booked full service and MOT online which required payment upfront. Took my car in only to find that they have taken over another garage but nothing on the website to say that. The guy thought it was amusing that so many customers are making the same mistake and turning up at the wrong place. Got to their other garage but had no way if contacting my son who was at work and who was going to the first garage to pick me up when he finished. There was nowhere to wait so had to start walking in the pouring rain. Half way home the garage phoned to say the engine is making a rattling noise so they couldn't do the service or MOT. He said they can't do repairs so I'll have to take it somewhere else? They advertise that they do repairs so don't understand this. Now I have to wait 7-10 days to get my £220 back. I wl take it to another garage but they'll be doing the service and MOT as well as I won't use Halfords again!