Halfords “fit at home” to replace a battery. I give then 1 star.. Booked and paid for a slot..8am to noon…received ‘order summary’ via email which then stated ‘all day’ fitting…not 10 till noon..! Concerned that I may have to wait in all day, I emailed Halfords to query this timing but didn’t get a reply..phoned but could never get through to a customer service agent..VERY POOR. Thankfully, the Halfords man did arrive during the booked slot. However, before he would start work he insisted that he had to do a ‘survey’ before he could start the job.. i had to supply my cars mileage and he then began to take photos of my car, tyres etc…why is this necessary? The battery is guaranteeed for 5 years and not limited to mileage. I can only assume that they are gathering information to sell on my info and to pester me with future emails in attempt to sell further Halfords products..ie servicing, tyres, mot. This is an underhanded practice and an invasion of privacy. Needless to say that Halfords have now lost my trust and future business…and is not to be recommended.