I had a contact at another company who would call me weekly for months trying to get our business and when I told him I needed to order 10 gifts for my sales reps he literally emailed me back, "I can't help you with that." So I looked around for a different business. I found a very similar product with Halo. I worked with Danielle Torres and I knew I wasn't ordering a large volume of products this time but she worked with me as if I was her only customer. I couldn't be happier with the service I received. I will definitely use Danielle as my first contact in all my future trade-show gifts as well as staff gifts.