I was very hopeful and slightly disappointed. I asked for a virtual proof and still had to contact customer service before I heard back from a representative (about 3 days later) and then this representative was very short and didn't answer my questions well. The first virtual proof had the colors mixed up and I had to request another proof, which took another day or two. Once again emailed my representative and waited nearly a week for a response, before I emailed again. Once again, very short and didn't really help answer my questions. I received my product a day or two ago and my company logo is smudged on about 75% of the product. I was looking for a deal so I can't complain about the price, but I expected the print to be better quality.