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Michael Janes
We ordered 4 fitted wardrobes with Hammonds in Nov 2020. 2 in a front bedroom and 2 for a back bedroom. We had to pay nearly all of the money up front before any fitting took place. Then we waited until until February for the first bedroom to be fitted. On the day of installation the fitter turned up with the wrong materials and couldn't even start the installation. This has happened 3 times now and we are still waiting to have the wardrobes fitted ! Today is 3rd March 2021. Every time they come to install we have to empty the bedroom, dismantle the bed and live in a mess. Next week we are letting Hammonds have their 4th (Yes that's 4 times we've had to empty a bedroom, move carpets around, dismantle beds and furniture and then put it all back again....4 times !) and final attempt at delivering and installing 2 bedroom wardrobes, something apparently they're experts at. I'm not holding my breath. What's really irritating is that not once has a senior manager reached or made any contact with us. You get the impression that this is just what happens.
3 years ago
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Hammonds Furniture has a 1.6 average rating from 136 reviews

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