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Alex Peterken
A full list of issues from start to finish, some before our wardrobes were even fitted. Wrong wardrobes firstly delivered, cracked mirror, missing parts for weeks & terrible communication from the customer service team/fitter. Also when they say it will be installed in a day it took them over 30 days to do ours but they then said they allow a 30 day period for issues?! Why not advertise that clearly? I sent a list of over 10 different issues & after chasing them I had a call from the Compensation team who offered to give me a £50 refund. It was insulting/ridiculous considering the amount of issues we had & how expensive the wardrobes were (£2500+) !! She eventually gave a £100 refund but was very reluctant & not sympathetic at all. I would NOT recommend Hammonds to anyone & have already told a few people. Avoid if you want a smooth experience.
3 years ago
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Hammonds Furniture has a 1.6 average rating from 136 reviews

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