Really concerned reading these reviews, I was hoping that our experience was a one off when we had our fitting cancelled 3 days before our original fitting date at the end of May & we were offered a new fitting date of 1st September. Bearing in mind at this point (as requested by Hammonds) we had removed all of the furniture, ripped out the existing fitted wardrobe & pulled up the majority of the carpet in preparation. We have a new bed & carpet arriving mid June (plenty of time for the fitting to have settled down - so we thought) and will now have to put these into storage. What worries me now reading these reviews is that when September eventually arrives, we are going to get shoddy furniture and fittings too - even if they arrive at all. At this point almost feel like cutting my losses and going somewhere else. Oh yes & as mentioned by all - the customer service & communication channels are absolutely shocking!!!!! Will update when furniture is eventually fitted