Two installs still classed as incomplete. These were to be completed on the 19th May after a no show and weird and late texts from the fitter. Customer service acknowledged issues with fitter and organised another fitter only to have the same fitter turn up unannounced. The fitter signed off the work without us and the bookcase does not follow the survey or design, the wardrobes inner draws were poorly finished. We also have warranty work on our first install by the same fitter as he cut corners everywhere. The customer service team just talk a good game, I was told this was the worst fit example they had seen, recommended for highest category for compensation and the amount offered was offensive. A month later I still have incomplete work, I have gone into consultation with a solicitor and following the FHIO ombudsman process now. The threat of legal action got me finally to a supposedly senior individual, however they have failed to contact me back as promised. The remedial work is booked for the 14th of July because they are so busy, you can see their priority is money only. AVOID HAMMONDS THEY WILL TAKE YOUR MONEY AND KEEP YOU WITH UNFINISHED WORK AND EMPTY PROMISES