Aranged a salesman, explained that my king-size bed is "fitted" in the room and cannot be moved. They agreed this wouldn't be an issue having done work for "elderly and infirm" persons (salesmanship words!) who are unable to move furniture etc. This was written into my quote. The salesman also suggested that existing electric sockets should be moved to a height above planned drawers. I paid a deposit and organised a surveyor visit. Before the surveyors visit an electrician moved the sockets for me at cost to myself. The surveyor visit lasted 10 minutes after he declared that the bed must be moved out. He also stated that the sockets would not work due to the fitting process. Eh? Made to measure and custom made I was told. Utter tripe. Carcass fitting and frontage explained. In glorious detail, we do it like this, and it is custom fitted. But we can't work around those sockets. This resulted in the surveyor going back to the company for clarification and over a week later letting me know it was unworkable and my deposit would be refunded. Perfect. Hours of my life with a salesman wasted. Money on an electrician wasted. My experience with Hammonds, shocking. No detail up front was helpful at all. Sales patter to take a deposit with no ability or willingness to follow through on these words. Shameful. Will definitely avoid at all costs in the future!