After an enthousiastic start to an under-stairs cupboard it unfortunately all went downhill. The sales, survey and build staff were nice polite people, the products is per spec, but despite 2 measurements by both the same person and the surveyor, the doors were wrong (too short by over an inch) and also work prep had failed to include runners for 2 shelves and a door magnet. I was then given 3 different days for the remedial work, had to suffer a disengenious helpdesk person who refused to connect me with a manager, had to clear my corridor 4 times and wait 27 days after the agreed delivery day with a half finished job to get what I had ordered. I found out this design issue with the wrong doors happen in more than half of the cases, there is clearly a flaw in the measurement system, most likely the plinth alongside the stairs above the doors, I am satisfied with the end product but not with the company.
8 months ago
Hammonds Furniture has a
1.6
average rating
from
136
reviews
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