Very high pressured saleswoman.I wanted an old fitted wardrobe replaced,during her visit i mentioned i might want some extra wardrobes fitted at a later date when i could afford them.After telling her this she showed no interest in selling me the original wardrobe i wanted she was hell bent on selling me both this and te extra wardrobes that i did not want at the present time. Every time i tried to steer her back to what i originally wanted she kept pressing me to have the whole room done pointing me towards taking out finance which i did not want.The price started out at £12000 which of course she then brought down to a special deal of almost £8000 but i had to make up my mind that day!! I hate this high pressure gimmicky way of doing business.I had also hoped for some design ideas for the interior to maximise the space but no she planned it as having the same interior that i already have ,i call this lack of design input lazy as she had plenty of time as she was here almost 3 hours!!!Most of that time was spent trying to sell me extra products i did not want at the present time.After reading this page i am so glad i did not proceed with hammonds.To add insult to injury at the end of the visit she told me they do not remove the old existing fitted wardrobe,i would have to do this myself.At the prices they charge i would have expected this to be part of the service!