Loved the product. Negotiated a discount on two bedrooms which was accepted then retraced by Hammonds as they had based the price on one of the wrong rooms! We then agreed on the higher price to be told we had missed the deadline and it had gone up again. Out of principle we decided not to go ahead as we felt we were being taken advantage of. Five months later an email offered us 10% off making the deal even less than the original quote, also with a deadline of a few days. Unfortunately for Hammonds we went elsewhere so they totally lost out due to tactics. I might add that Hammonds won’t entertain providing other trades. We needed a power point moving slightly and an existing wardrobe removed, none of which Hammonds would arrange in house. We used a local carpenter instead who did everything. We had used Hammonds twice before in our previous home and been happy, so more fool them on this occasion.