Wrong item supplied, so had wait two weeks to replace. Complained never followed up with personal contact. Room had to be left empty so unable decorate or carpet fitter had be cancelled. Then when part fitted, fault on wardrobe door noticed by us, another two week wait. Then on day of fitting cancelled and moved back day. Fitter was fine no probs. Complained and never heard anything! Only frequent demands to pay final payment. Expensive for what they are, happy with my wardrobes and final fitting. Would never use again. Dreadful customer service. Two rooms out of use for a month!!!