We were initially to have the fitting of the units done over four days. We were surprised to find it was cut to two days and consequently not finished for the Friday afternoon. We expected the fitter to return the following Monday…oh how wrong we were. He was due to return the following Friday 13th Sept. We phoned customer services and they would do nothing to move to an earlier day in the week. Our carpet fitter was due in on 14th and the electrician and builder due to start alterations to the rest of the bungalow on 16th. We are both in our late 70s and reasonably fit and had arranged for our son in law to help move the rest of the the bedroom furniture into our newly fitted bedroom and help store other furniture to allow the builder to start on 16th. Now the work will not commence till 13th our family are due to go on holiday so we are left to do it on our own As far as I’m concerned Hammonds have broken their contract by not allowing the fitter the correct amount of time to do his job. We cannot fault the fitter at all. There were other faults with the job but he made good suggestions to get round them. We have paid always on time. WHY Hammonds can you not try to ease a little of our stress? Your suggestion of asking our carpet fitter and builder to move their start dates was completely unreasonable. They have time commitments like any other business. I hope people will read this and think very carefully and if they decide to use this product have everything in writing. We will not be using Hammonds again.