Unfortunately not a good experience and would sadly not recommend to anyone. Where to start … The initial install date was changed last minute, I thought not a problem but meant changing my annual leave at work. On install the installer noticed the surveyor had made an error. The door going into the bedroom would not open properly as the wardrobe was in the way. This also meant the handle on the bedroom door would bang into the wardrobe damaging the furniture. We have had to temporarily wrap some insulation around the door handle to protect the new wardrobe. Not the look you’re going for when you have spent THOUSANDS on a wardrobe / a company you hoped you could trust. The joins on the wardrobe were poor meaning a French polisher had to be organised to fill in the gaps. I was given a date for the French polisher so again took time off work, waited in all day as no specific times are given. No one turned up. I then received a call from Hammonds to inform me the install was complete and the French polisher had completed the job. I had to inform Hammonds the job was not complete as the French polisher had not turned up. No one thought to notify me of this. Another date was organised. Meanwhile we still have a bedroom door that doesn’t fully open with no support from Hammonds to rectify this. Hammonds have called me multiple times a week to chase the final balance even though the work completed was to a poor standard and still not complete. Hammonds have made it clear it is “our duty to rectify the problem” hounding me daily for quotes to rectify the door not opening fully. I also informed Hammonds I am due a baby any minute and getting quotes to rectify their error were not high on my priority list at the moment. Ofcourse, they didn’t care, they just want me to find a solution to their poor install so they can receive their final balance payment. On the phone I was told by a manager they had applied £160 compensation and would further review the full case. I then receive an email of £100 compensation. I had to call them to remind them of our phone call. £160 was then applied. Convenient Hammonds forgot this. Good job for recorded calls. As a company, Hammonds have been a nightmare to deal with. Sadly a company that are happy to take people’s money but not there to help and support when they make a mistake. It becomes the customers issue to sort on Hammonds timescales (an incoming baby is irrelevant) but they will chase you daily for money. I was hoping to use Hammonds in our dressing room and 4 other bedrooms. Sadly, would not be recommending or feel confident to use them again.