Absolutely shocking! They treat their fitters terribly, tell untruths and get you to sign off on a plan which not even their customer service team are qualified to read and understand. Customer service lady called Rebecca was rude with poor manners and conduct. She didn't listen to me say I have an on going issue but cut in mid sentence, AND she proceeded to mark my installation complete despite her acknowledging I have an outstanding issue. The Installation manager didn't want to know anything and even said he's on a rotation placement so shouldn't be involved! I would never use Hammonds again and I would never recommend them. What we asked for is not what we had installed. There is a lot of wasted space because it's not bespoke built for you, it's just off the shelf flat pack at set sizes. Save yourself loads of money without hassle and get a carpenter to build what you want. You'll be sorry if you ignore these reviews. They are still chasing me for the final payment- surely everyone knows you get paid once the job is complete? Despite having an outstanding issue and making a complaint, I still didn't hear back from them, I called them over 2 weeks later! Never ever again!