I've used Hampergifts before and was extremely happy and think I would have been this time had it not been for the fact that the cheese was melted in the basket due to extreme heat and despite being packed with an ice pack. Living in another country at the time of order it would have been really helpful if I were told at time of ordering that an intense heatwave was being endured in the country and it would be best to have push the delivery date back a little bit. I would have been more than happy to do that. Otherwise it would have been another perfect delivery. I will use this company again. The heat wasn't their fault but I wish they could have said something about the heat.