One of my drivers was retiring and I thought it would be a lovely surprise for him and his wife to receive something different as a retirement gift - I opted for one of the Tower hampers - just for its visual presence really. The service and delivery is outstanding .. when I ordered, I automatically assumed the delivery would be next day (we are spoilt with such quick turn around times these days) and when it came to "checkout" the delivery was going to be a day later than I ideally wanted. I continued with the order and sent a message to Hampergifts - and within 1 hour I had a response and my hamper was dispatched almost instantly - fabulous service,. As for the goods - well I don't know .. I didn't open them as they were a gift for someone else - but the visual impact was very arresting .. maybe I was expected the boxes to be slightly larger that would make the theatre of them even more memorable. But on the whole - super service. I will definitely order more from them