Credit where credit is due! Ordered two 'create your own' hampers as Christmas gifts for two lots of grandparents. One hamper was delivered direct, but I wanted to hand-deliver the other myself which meant I got to see the hamper beforehand. The items were all of high quality and beautifully packaged. Both parties commented that they were 'absolutely lovely!', which says something in itself as they can be so hard to please! Also, nothing was ever too much trouble for the company, and I felt they went the extra mile to ensure everything was in order. Communication was frequent. I wouldn't hesitate to recommend them, and I will definitely be using them next year for my Christmas needs!