I ordered a divan and mattress from them online , I was told it would be a 7 to 10 day wait for delivery due to Covid 19 , ok no problem thats fine HOWEVER 21 days later I'm still waiting ! I was told on Tuesday my bed would be delivered today so I took a day off as a frontline Care worker this took some jiggling only to receive an e mail this morning gone 9am telling me they had made a mistake ! I got up at 7am to dismantle my old bed so now i need to reassemble it again to avoid having to sleep on the floor !! I am now waiting for a new delivery date as I'm not off work again for a couple of days , in way of a good will gesture they offered me a free pillow !! My advice would be spend your money elsewhere...go to Bensons or Dreams avoid dealing with Hamseys POOR POOR service , Covid 19 or not !