From first enquiry Hand on Heart Jewellery was very helpful and caring. I took the advantage of the second one half price offer which was on at the time and ordered a ring and bracelet using some of the ashes of my beautiful yorkie Marley Oh my I am so pleased and simply love them both and the presentation boxes are lovely to store them in as well. They arrived on time as notified and on a very special day for me having become a grandma again. I cant thank the team again and definetely recommend them and a special thank.you to Chloe who made my jewellery. I will be back in touch as because you kindly sent his remaining unused ashes I will be ordering a necklace to complete my set. Thank you so much for everything I cant thank you enough