Like everyone that has written a review, if I could give 0 stars I would. I am another sucker to this scam. Inflated offer of £245 for my son's iPhone 8+, there are two small cracks on the screen, other than that it was in full working condition, it would be reasonable to knock the price down maybe £50-£60, but the counter offer was £56 (which I declined immediately), then it was re-offered to £65 or to pay £20 to get your phone back, I have made a bank transfer of £20 on 12th August, however the account they gave me to pay came up as TechMania. It is impossible to speak to them, I emailed repeatedly and always got the same reply to send them £20. I also found out they have appeared on Rogue Traders! I have made a complaint to UPS as this is criminal activity. UPS passed the receival confirmation (see attached) but it was showing the company name and address were not matching. It was showing that my sons phone has been delivered to 3 Mather road, Eccles in Manchester, but on google maps it shows that that address is a takeaway. I have phoned the takeaway and they have stated that they have nothing to do with the scam artists, however, they did say that there was an alleyway that they might share. I have filed a report to Citizen Advice and have informed UPS that this is a scam company that will damaged their reputation, also I will report to Manchester police, local council and Watchdog.