Excellent customer service! One item was out of stock and being in the clearance category they couldn’t reorder so they refunded me immediately. I found a replacement that I liked and asked them if they could amend my order. They replied very quickly by email, they advised me to place a new order and they waved the shipping and sent all items together in one package. Such a brilliant and responsive customer service. I will definitely order again. Needless to say their products are amazing - very high quality and well made.
6 years ago
Hanro - Official UK Store has a
4.6
average rating
from
755
reviews
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