Off the bat, a 2+ hour delay in collecting the car. MOT done by one of their garages before I collected the car and it passed yet one of the headlight bulbs was out? Took the car back due to it driving awfully, found out it needed a new clutch. which the same garage who did the dodgy MOT, fitted the new clutch and DID NOT FIT THE WHEELS BACK ON CORRECTLY causing the car to violently shake at any speed above 15mph ! I immediately took the car back after less than 2 minutes in which they then refitted the wheels thank god. Took it back again as they didn’t actually fix which needed to be fixed which was the gearbox… they told me they couldn’t find anything wrong with it so i then took the car to a REAL garage who revealed that the selector fork for the reverse gear had completely snapped costing me over £1300 ! Within a week I also noticed strange dents in the bonnet, a crack in the wing mirror plastic cover and quite a few other imperfections which shouldn’t have been there.
Overall, terribly run company to be frank, unorganised, unhelpful and pretty bad experience… not great.
3 months ago
HAPPYCAR.com has a
4.2
average rating
from
170
reviews
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