We ended up wanting some boots on very short notice, which they were happy to sort out, including Saturday delivery for a small extra fee. We bought 2 different sizes as unsure which would fit best. We ended up keeping the bigger ones and the returns process for the others was really easy and free, and we received a refund within a couple of days of posting them. The boots we purchased are absolutely amazing, and made a massive difference to the comfort levels of my children while we were on holiday. I've used Happy Little Soles for myself and my children for years, and they are my absolute go to for our barefoot shoes.