You put the goods & chattels of our deceased friend into storage in November 2017 as instructed by the executor at the time. The goods were removed from Sydenham, and taken to Eastbourne. Unfortunately no-one checked the goods until we were allowed access 3 weeks ago. Having checked your website I note that you are used to putting goods into storage and specialise in fine art and antique storage. I would like to say that I was extremely disappointed to see the way the goods were stored - crammed in any which way and there is some damage to the furniture that more than likely occurred during the move. 2 x 1950's style wardrobes had a broken handle on one door each (the broken bits were left in front of the wardrobes on the floor). A sideboard was left out in the rain and had water damage across the whole top Someone had stood on a designer chair which had a cream coloured seat and now has a pair of large black footprints on it. The washing machine was left with water in, so this has now had to be scrapped The condensing tumble dryer receptacle was still half full of water And even the coffee percolator was still half full, so ruined. As you advertise that you belong to both The National Guild of Removers and the British Association of Removers I feel that this work has fallen well short of the standard to be expected. I sent this email 8 weeks ago and no-one bothered to even acknowledge it so I am now putting this up for everyone to see.