I'm not happy with the after care. It seems that you pay your money and that's it. A wrong sized blind had been ordered for a window. It was taken back and the installer had it cut down. I wasn't asked if I wanted it cut down or a new blind. I don't blame the installer as this was a way of cutting his cost. Shortly after this I had trouble with the same blind with the cord. I texted Harrison's curtains and no reply, I emailed Harrison's curtains and no reply. You ghosted me. Extremely poor service. Consumer Institute says that you are supposed to remedy it with me but no signs of that as you haven't bothered to come and have a look. Maybe you need to take example from your sister shop Harrison's carpets as they were kind and impeccable and any faults they repaired. Would not recommend Harrison curtains to any of my friends or family.