We used them for our new build curtains. Curtains "Looked amazing" But 1.5 years on the curtains hems were coming undone. there was only one stich holding them hem up on both curtains, ( the quality of workmanship was not good! Also the roman blinds are now all breaking as they only have ONE loop of stitching on each hole. if they had been made to a quality standard this would not of happened.
I made contact on 5/09 2023 and got this response!!
""this is deemed to be wear and tear. If the seams had come down a few weeks after installation, we would fix it however as it's nearly 2 years down the track, we suggest you find someone local to repair these for you."
(Harrisons on there website say they have the most robust warranties....)
I then made contact a month later to the main branch who said this wasn't a good standard and they would be in touch... i then made contact again on 16/02/24 after no one getting back to me again, they said they will get someone to call me back and look into this.... hence me here doing a review and looking to take this further
We spent a lot of $$ thinking that we would have a bit more than a 1.5year warrantee on our curtains and more than one stich to hold them hem up the Quality and customer service hasn't been good at all.
8 months ago
Harrisons Curtains & Blinds has a
4.6
average rating
from
1,545
reviews
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