Kapiti Coast. We were very happy with the blinds and installation. However the service and communication was very poor. We paid a $1200 deposit a day after we accepted the quote. 10 days after the quote was paid we had a phone call from Janine, from admin asking if we were going ahead with the blinds. Here we were thinking our blinds were being made, but no. The communication between admin and the Kapiti Owner is obviously not good. The whole experience was disappointing, no communication what so ever throughout, except when I emailed to ask what was happening at different times. I would suggest to use the well known local firm, who I have used in the past, if you want someone that communicates and appreciates your business.